A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2024 model year Impreza and Crosstrek vehicles. The affected vehicles have insufficient clearance around the instrument panel harness which may allow the harness to contact the steering beam bracket. If the harness contacts the bracket, the wire insulation could be damaged and/or a wire could short circuit.

If a short circuit occurs while the vehicle is in motion, the vehicle may experience a loss of motive power while driving without the ability to immediately restart the engine, increasing the risk of a crash.

WRL-23 Safety Recall FAQs:

Q: What should I do?
A: You should contact your Subaru retailer (dealer) immediately to have this repair performed at no cost to you.

Q: What will Subaru do?
A: Subaru retailers inspect the instrument panel harness in your vehicle and perform the necessary repair, at no cost to you.

Q: What will be done to the vehicle?
A: Your Subaru retailer will inspect the instrument panel harness in your vehicle and install an additional clamp on the steering beam bracket, to ensure sufficient clearance. If during the harness inspection the wire insulation is found to be damaged, protective tape will be applied to the damaged wire. If during the harness inspection the wire core is found to be exposed, the instrument panel harness will be replaced. The inspection and any necessary repairs will be completed at no cost to you.

Q: What Subaru models are involved?
A: Certain 2024 model year Impreza and Crosstrek vehicles.

Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer can allocate a time slot to best accommodate you.

Q: How much will this safety recall repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this safety recall repair free of charge for you.

Q: Can I have this safety recall repair performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this safety recall repair free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this safety recall repair.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online, at www.subaru.com/customer-support.html , by selecting Email Us then selecting Ownership Update from the list of topics.